FAQ

SHIPPING & DELIVERY

Free Shipping Australia Wide

Shipped out by the next business day! 

Delivery in 2 to 7 business days Australia Wide

International - Postage is dependent on items and destination.  

Send a message for current rates 

PAYMENT

The Land of Children accepts Visa, Mastercard and PayPal.

All prices are quoted in Australian Dollars.

 

A PROBLEM?

If your item is faulty for any reason, we will replace or refund your item, whichever you prefer, as well as pay for the return freight once we've received and inspected the item.  To make it easier, include a note to say what the problem is and include either the tax invoice, the packing slip or the online delivery note.

30 Day Satisfaction Guarantee!

If, sadly, (we hope that this won't happen!), you're just not happy with the item that you purchased, you can exchange it for any other full priced item, provided that it is still in its original packaging and in perfect condition or receive your money back.  Please contact us at hello@thelandofchildren.com.au within 30 days of receiving the item.  We will need to see either the tax invoice, the packing slip or the online delivery note.  

100% SECURE ORDERING 

Credit card security is one of our top priorities at The Land of Children, and that is why we guarantee 100% secure ordering for all of our guests for any of our toys, books or homewares. To protect you and your credit card information, we use Secure Sockets Layer (SSL) Technology, which is the industry standard and among the best software available today for secure commerce transactions.

 

PRIVACY POLICY

We promise not to pass on any of your details to third parties unless it relates to the delivery of your item and is necessary.  Your privacy is very important to us!

The Land of Children - ABN 84642837246

 

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© 2018 by The Land Of Children

hello@thelandofchildren.com.au

Phone: 0404 095532